Celent Analyst Webinar: Winning strategies for digital onboarding in banking

Register now and learn the three major requirements of successful digital onboarding.

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More than 50% of consumers fail to complete onboarding

Banks today are caught in a balancing act between changing regulation, new technology and higher-than-ever customer expectations. In this webinar, Zil Bareisis, Senior Analyst at Celent and John Erik Setsaas, VP Identity & Innovation at Signicat examine how banks can win this battle to onboard new customers in the digital age:

  1. What are the critical friction points during onboarding that cause would-be customers to abandon their applications?
  2. Why is the traditional tradeoff between security and customer experience no longer relevant for banks?
  3. What three things are leading banks doing to improve the onboarding customer experience and win more new customers?

Meet the speakers

Zil Bareisis

Zil Bareisis | Senior Analyst | Celent

Zil has over 20 years of experience advising senior executives at the leading financial institutions and their technology and service providers. He is a regular speaker, chairman, and panel moderator at the leading payments industry events and has been widely quoted in the press, including The Economist, The Financial Times, The New York Times.

John Erik Setsaas

John Erik Setsaas | VP of Identity & Innovation | Signicat

John Erik is a pioneer in the identity space with over 30 years’ experience. Before joining Signicat, John Erik was Chief Development Architect for SAP Identity Management and taught ecommerce, identity services and security at Buskerud University College in Norway. He is also a board member of the EEMA, Europe’s leading digital identity think tank. A seasoned speaker, he has presented at international conferences including Money20/20, OIX, Trustech and World eID & Cybersecurity.

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Digital onboarding is a prerequisite for banks to succeed today. But successful digital onboarding needs to deliver in three key areas – and many banks are getting it wrong.

John Erik Setsaas, VP Identity & Innovation, Signicat

Our customers include

Societe General
DNB
Saxo Bank
Tryg
Posten
PayEx
BMW
Schibsted Media Group
EnterCard
Konica Minolta
Gassco
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