---
title: Why financial service providers are losing of 68% their online applicants | Signicat Webinar
description: Learn what 7600 consumers from 14 countries have to say about their onboarding experience – and discover what financial service providers need to do, to deliver on consumer expectations
image: https://resources.signicat.com/hubfs/Battle-to-onboard-2022---social-media---square-2.jpg
---

[![Signicat_logo_positive_RGB](https://resources.signicat.com/hubfs/Assets%20May%202021/Images/Signicat_logo_positive_RGB.svg "Signicat_logo_positive_RGB")](http://www.signicat.com?hsLang=no)

# Why financial service providers are losing 68% of their online applicants

- June 2nd 2022

- 10:00-11:00 CET

 Learn what 7600 consumers from 14 countries have to say about their onboarding experience – and discover what financial service providers need to do, to deliver on consumer expectations.

 Register now

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### Join the live webinar

![Identity Proofing v1](https://resources.signicat.com/hubfs/Illustrations/Identity%20Proofing%20v1.png)

![Battle-to-onboard-2022---social-media---square-2-transparent](https://resources.signicat.com/hubfs/Social%20Images/Battle-to-onboard-2022---social-media---square-2-transparent.png)

## What do 7600 consumers say about their onboarding struggles?

The webinar will present a number of key findings including:

- 68% of consumers abandoned an application – up from 63% in 2020
- Abandonment is highest in regions with widespread eID use 
- 28% of consumers are concerned about data privacy  

Get these insights and more in the live webinar on 2 June – register now!

 

## Speaker

![john erik](https://resources.signicat.com/hubfs/Headshots/john%20erik.png)

### John Erik Setsaas

 VP of Identity and Innovation, Signicat

With over 25 years’ experience in digital identity, John Erik Setsaas is a pioneer in this space. He is a prolific speaker at fintech industry events around the world including Money20/20 Europe, Digital Finance World. Mobile World Congress, Trustech, EiC and FinTech Connect. He is currently VP of Identity and Innovation at Signicat AS. He is a board member of the EEMA, Europe’s leading digital identity think tank, and has received the EEMA Lifetime Achievement Award. 

## Get onboarding insights from 7600 consumers – join the live webinar on 2 June.

Register now

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