Why financial service providers are losing 68% of their online applicants

  • June 2nd 2022
  • 10:00-11:00 CET

Learn what 7600 consumers from 14 countries have to say about their onboarding experience – and discover what financial service providers need to do, to deliver on consumer expectations.


Join the live webinar

Identity Proofing v1

What do 7600 consumers say about their onboarding struggles?

The webinar will present a number of key findings including:

  • 68% of consumers abandoned an application – up from 63% in 2020
  • Abandonment is highest in regions with widespread eID use 
  • 28% of consumers are concerned about data privacy  

Get these insights and more in the live webinar on 2 June – register now!



john erik

John Erik Setsaas

VP of Identity and Innovation, Signicat

With over 25 years’ experience in digital identity, John Erik Setsaas is a pioneer in this space. He is a prolific speaker at fintech industry events around the world including Money20/20 Europe, Digital Finance World. Mobile World Congress, Trustech, EiC and FinTech Connect. He is currently VP of Identity and Innovation at Signicat AS. He is a board member of the EEMA, Europe’s leading digital identity think tank, and has received the EEMA Lifetime Achievement Award. 

Get onboarding insights from 7600 consumers – join the live webinar on 2 June.